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Type:
Improvement
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Status: Closed
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Priority:
Minor
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Resolution: Fixed
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Affects Version/s: 12
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Component/s: Class of Service (Commercial)
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Labels:None
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Environment:
PBX Firmware: 6.12.65-27
PBX Service Pack: 1.0.0.0
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ToDo:
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Distro:FreePBX Distro
Class of Service Profiles can become quite complicated. The Feature Codes tab, in particular, becomes dotted with call flow toggles and other feature codes that are department- (i.e. Class of Service profile) specific. As we convert more extensions and departments over to our FreePBX system, it's clear that it would be great if we could have a default Class of Service with the base settings we want (no department-specific Feature Codes, and all Ring Groups, Queues, Conferences, etc set to deny), duplicate it, and then customize it by adding in only the department-specific Feature Codes, Ring Groups, Queues, etc that their department should have access to.
Thanks.