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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: Fixed
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Affects Version/s: 12
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Fix Version/s: 12
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Component/s: VQ Plus (Commercial)
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Labels:None
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ToDo:
In the tool tip for "Auto-Unpause If Life" shoing should be showing
Most installations should keep this DISABLED. When enabled in
conjunction with Join/Leave When Empty being set to Yes will
automatically un-pause all agents in a queue upon a new caller entering
the queue where there is any current agent shoing a 'sign of life' in
the form of INUSE, RINGINUSE, ONHOLD, etc.