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  1. FreePBX
  2. FREEPBX-9096

UCP for EPM removes Yealink softkeys on idle screen

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 12
    • Fix Version/s: None
    • Labels:
    • Environment:

      FreePBX Distro V12 PBX Firmware: 6.12.65-26. UCP Version 12.0.17. EPM 12.0.0.57. Yealink T28 2.73.0.50. Yealink T38 38.70.1.33. FreePBX EPM Firmware version 1.10.

    • ToDo:
    • Distro Version:
      6.12.65-26
    • Distro:
      FreePBX Distro

      Description

      After using UCP for EPM to configure a user's line keys and or side keys we find the soft keys section turns green upon clicking "Save" or "And Reboot". We haven't changed anything in the soft keys section. Unfortunately, the config files reflect soft keys of type N/A, which blanks out the idle soft keys. The only choice we have at this point is to remove the phones from UCP altogether after the BLF's are created so users can still have soft keys. Even if we wanted to customize the soft keys in UCP, there is no drop down for the soft key 'type' as is required for Yealink phones. Because there is no type, the soft key defaults to N/A which then clears out the soft keys to nothing.

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              • Assignee:
                datorherren United States
                Reporter:
                xptpa2020 xptpa2020
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                Dates

                • Created:
                  Updated:
                  Resolved:

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