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  1. FreePBX
  2. FREEPBX-8681

Unable to perform a call transfer when called by a follow-me

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    Details

    • Type: New Feature
    • Status: Closed
    • Priority: Minor
    • Resolution: Won't Fix
    • Affects Version/s: 12
    • Fix Version/s: 13
    • Component/s: Follow Me
    • Labels:
    • Environment:

      Stable install from FreePBX ISO.

    • ToDo:
    • Asterisk Version:
      11.15.0
    • Distro Version:
      6.12.65-24
    • Distro:
      FreePBX Distro

      Description

      When follow me is turned on for an extension and one of the extensions picks up a call, that extension cannot do an attended or blind call transfer. If you dial *2, the DTMF tones are played to the caller and the transfer never begins. Likewise, ## does not work either, only the tones are played to the caller. Dialing *1 results in a recording saying access is denied and the caller does not hear the DTMF tones.

      If follow me is turned off, all functionally returns normally.

      Attached is a verbose console output.

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              • Assignee:
                xrobau Rob Thomas
                Reporter:
                thecodemonk Aaron Smith
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                Dates

                • Created:
                  Updated:
                  Resolved:

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