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Type:
New Feature
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Status: Closed
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Priority:
Major
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Resolution: Not an issue
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Asterisk Modules, VQ Plus (Commercial)
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Environment:
Call Center
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ToDo:
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Distro:FreePBX Distro
We're looking to sponsor development of a module or enhancement that can tap into a MSSQL (ODBC) and prioritize callers based on CID.
This module or enhancement can be built upon the Virtual Queues module where we query the CID and check to see if it exists in the database along with any other matching properties to then send the call to the queue of preference.