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  1. FreePBX
  2. FREEPBX-5759

Queue - IVR Break ou t frequency cannot by shorter than Agent Timeout

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    Details

    • Type: Bug
    • Status: Closed
    • Resolution: Third Party Issue
    • Affects Version/s: 2.10
    • Fix Version/s: None
    • Component/s: Queues
    • ToDo:

      Description

      Hi

      I noticed a strange behaviour of the IVR Break Out Repeat Frequency Feature.

      If I set the Repeat Frequency to 30 Seconds and the Agent Timeout is 1 Minute, the IVR Menu is only played >60 seconds. If I set the Agent Timeout to 10 Seconds, it is played after 30 seconds though ...

      I believe, this is not the intended behaviour ...

      Best regards

      Beat

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              • Assignee:
                Unassigned
                Reporter:
                netsuccess netsuccess
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                Dates

                • Created:
                  Updated:
                  Resolved:

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