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Type:
Bug
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Status: Closed
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Resolution: Fixed
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Affects Version/s: 2.9
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Fix Version/s: None
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Component/s: ARI User Portal
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Labels:
In the user portal, when I click on the playback button, I can see a quicktime icon appear below, but the message does not play! If I click the download button, the file downloads, but I cannot play it in Windows Media Player.
However, the file attached to the notification email plays fine.
A user on the forum discovered that downloading the WAV file from the User Portal, and opening the file in a text editor, that there is a "newline" in the top of the file. After removing the "newline", the file plays fine!
The bug was confirmed by developer tonyclewis!