Dynamic Queue Members with Penalties Are Ignored

PBX Version:16.0.40

PBX Distro:12.7.8-2208-2.sng7

Asterisk Version:16.30.0

Queues16.0.26

Queues Pro16.0.20

I have penalty 0 and 1 dynamic agents in queues. The queues logic is not “seeing” the penalty 1 agents. If there are only penalty 1 agents in the queue, callers cannot join the queue. The logs reflect not evening attempting to call any penalty 1 member. If I change an member penalty from 1 to 0, they work just fine.

A call log from a call with on penalty 1 members signed in shows that the caller cant join the queue (like its being blocked on join empty)

They look okay from the Asterisk Info screen:
`YYYY has 0 calls (max unlimited) in ‘rrmemory’ strategy (18s holdtime, 739s talktime), W:0, C:4, A:7, SL:100.0%, SL2:72.7% within 60s

Members:
RNW (Local/XXXXXXXXXX@from-queue/n from hint:XXXXXXXXXX@ext-local) with penalty 1 (ringinuse disabled) (dynamic) (Not in use) has taken no calls yet (login was 5948 secs ago)`

The show in the queue log:
2 1683311464|1683311440.8438|YYYY|RNW|ADDMEMBER|

Hint shows them ready:
XXXXXXXXXX@ext-local: CUSTOM/XXXXXXXXXX&Cu State:Idle Presence:available Watchers 1