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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: No Feedback
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Affects Version/s: 16
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Fix Version/s: None
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Component/s: Queues
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Labels:None
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Asterisk Version:18.16.0
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Distro Version:FreePBX 16.0.33
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Distro:FreePBX Distro
Hello,
When I make a call to a queue, the only agent present ring for 20 seconds as expected, and go to the Optional Destinations No Answer (first Ring Group) as expected.
When nobody answer the call in this first Ring group, it had to follow the Destination if no answer of this ring group, and this is not.
It's the Destination if no answer of the original Queue which is done.
Thanks for your help