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  1. FreePBX
  2. FREEPBX-23166

Latin Spanish prompts are not accessible in System Recordings

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 15, 16
    • Fix Version/s: 15, 16
    • Component/s: Recordings, Sound Languages
    • Labels:
      None
    • Sprint:
      Sprint 66
    • ToDo:

      Description

      recordings 15.0.3.15 Enabled GPLv3+
      soundlang 15.0.5.10 Enabled GPLv3+

      I have installed the Latin American Spanish prompts in Sound Languages (es_419). I can confirm the recordings are installed and present on the system with the correct permissions:

      [root@pbx es_419]# pwd
      /var/lib/asterisk/sounds/es_419
      [root@pbx es_419]# ll |head
      total 47816
      -rw-r--r-- 1 asterisk asterisk  39381 Dec  7 04:37 1-for-am-2-for-pm.alaw
      -rw-r--r-- 1 asterisk asterisk  39381 Dec  7 04:58 1-for-am-2-for-pm.g722
      -rw-r--r-- 1 asterisk asterisk  39381 Dec  7 04:29 1-for-am-2-for-pm.ulaw
      -rw-r--r-- 1 asterisk asterisk  13375 Dec  7 04:37 access-denied.alaw
      -rw-r--r-- 1 asterisk asterisk  13375 Dec  7 04:58 access-denied.g722
      -rw-r--r-- 1 asterisk asterisk  13375 Dec  7 04:29 access-denied.ulaw
      -rw-r--r-- 1 asterisk asterisk   9660 Dec  7 04:37 activated.alaw
      -rw-r--r-- 1 asterisk asterisk   9660 Dec  7 04:58 activated.g722
      -rw-r--r-- 1 asterisk asterisk   9660 Dec  7 04:29 activated.ulaw

      In the GUI, when I browse to System Recordings and create a new system recordings from stock recordings, taking "1-for-am-2-for-pm" as an example, I can see the recording and play it in the GUI for English:

      But the same recording shows as not present for LatAm Spanish:

      This is true of ALL es_419 prompts, none show up in System Recordings.

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              • Assignee:
                fdanard Franck Danard
                Reporter:
                lgaetz Lorne Gaetz
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                Dates

                • Created:
                  Updated:
                  Resolved:

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