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  1. FreePBX
  2. FREEPBX-22825

No sound is transmitted when call comes from external and forwarded to external

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Support
    • Affects Version/s: 15
    • Fix Version/s: None
    • Component/s: Follow Me
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      16.20.0
    • Distro Version:
      12.7.8-2107-3.sng7
    • Distro:
      FreePBX Distro

      Description

      We have currently the problem that calls using follow me do not submit audio when using follow me and coming from external.
      So ext -> PBX (FMFM) -> ext does not have audio. Calls from internal which are forwarded to an external number work perfectly fine.

      This problem does not occur when either using "Force Answer" on the Inbound Route or "Confirm Calls" on the Follow Me.
      We use pjsip for all extensions and the trunk.

      If you need more information and details I can provide everything you need.
      When i have logs for how calls look like with "Force Answer" or "Confirm Calls" enabled in comparison to them being disabled, I will add them here.

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              • Assignee:
                Unassigned
                Reporter:
                promasu promasu
              • Votes:
                0 Vote for this issue
                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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