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  1. FreePBX
  2. FREEPBX-22784

Queue IVR Breakout with Voicemail Destination

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    Details

    • Type: New Feature
    • Status: Closed
    • Priority: Minor
    • Resolution: No Feedback
    • Affects Version/s: 14
    • Fix Version/s: None
    • Component/s: IVR, Queues, Voicemail
    • Labels:
      None
    • Asterisk Version:
      16
    • Distro Version:
      14
    • Distro:
      FreePBX Distro

      Description

      Hello,

      We have a queue with an IVR breakout menu that has option 9 going to Voicemail > Ext Unavailable Message.

      In a recent update, it stopped working, as soon as you press 9, the call drops.

      It looks to me like issue is with the GOSUB_RETVAL which is being set to TRUE and then in the macro-vm context you have the following

      
      exten => s,1,Macro(user-callerid,SKIPTTL)
      exten => s,n,Set(VMGAIN=${IF($["foo${VM_GAIN}"!="foo"]?"g(${VM_GAIN})": )})
      exten => s,n,Macro(blkvm-check,)
      exten => s,n,GotoIf($["${GOSUB_RETVAL}" != "TRUE"]?vmx,1)
      exten => s,n,Hangup

      So it hangs up the call since GOSUB_RETVAL is set to TRUE

       

      Let me know if you need any further information

       

      Thanks

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              • Assignee:
                Unassigned
                Reporter:
                PitzKey Itzik
              • Votes:
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                Watchers:
                5 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Feedback Requested:

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