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  1. FreePBX
  2. FREEPBX-22740

Parked calls are dropped instead of ringing back user that parked the call

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 13
    • Fix Version/s: 13
    • Component/s: Parking Lot, PBXact Distro
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      17.9.3
    • Distro Version:
      12.7.8-2107-3.sng7
    • Distro:
      FreePBX Distro
    • Module Fix Version:

      Description

      Pbxact version 14.0.16.11. System and modules are up to date. Parked calls are set to ring back the caller that parked the call after 240 seconds, however the call is dropped instead of ringing back. The Alternate destination was set for a Ring group, I changed it to a Queue and it made no difference. The logs when the call is dropped is:
      – Channel SIP/64.136.174.30-00002b46 left 'holding_bridge' parking-bridge <deb7f11d-5a60-4d6f-bda9-4556005fa1b9>
      – Stopped music on hold on SIP/64.136.174.30-00002b46
      == Extension Changed 701[park-hints] new state Idle for Notify User 102
      == Extension Changed 701[park-hints] new state Idle for Notify User 105
      == Extension Changed 701[park-hints] new state Idle for Notify User 104
      == Extension Changed 701[park-hints] new state Idle for Notify User 110
      == Extension Changed 701[park-hints] new state Idle for Notify User 103
      == Extension Changed 701[park-hints] new state Idle for Notify User 108
      == Extension Changed 701[park-hints] new state Idle for Notify User 115
      == Extension Changed 701[park-hints] new state Idle for Notify User 106
      == Extension Changed 701[park-hints] new state Idle for Notify User 114
      == Extension Changed 701[park-hints] new state Idle for Notify User 101
      – Executing [s@macro-parked-call:200] NoOp("SIP/64.136.174.30-00002b46", "Attempting to go back to sender") in new stack
      – Executing [s@macro-parked-call:201] Set("SIP/64.136.174.30-00002b46", "PARKCALLBACK=SIP/101") in new stack
      – Executing [s@macro-parked-call:202] Set("SIP/64.136.174.30-00002b46", "SHARED(PARKRETURNTO,SIP/64.136.174.30-00002b46)=") in new stack
      – Executing [s@macro-parked-call:203] Goto("SIP/64.136.174.30-00002b46", "park-return-routing,,1") in new stack
      – Goto (park-return-routing,s,1)
      == Extension Changed *992*8*108[restapps-device-hints] new state Idle for Notify User 108
      [2021-08-13 13:42:12] WARNING[3773][C-00001a19]: pbx.c:4510 __ast_pbx_run: Channel 'SIP/64.136.174.30-00002b46' sent to invalid extension but no invalid handler: context,exten,priority=park-return-routing,s,1

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              • Assignee:
                Unassigned
                Reporter:
                ozarktech Doug Kuhns
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                Dates

                • Created:
                  Updated:
                  Resolved:

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