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  1. FreePBX
  2. FREEPBX-22691

CID Superfect/SugarCRM DB charset errors on utf8mb4

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Cannot Reproduce
    • Affects Version/s: 15.0.2
    • Fix Version/s: None
    • Component/s: CID Superfecta
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      16.19
    • Distro Version:
      12.7.8-2107-3.sng7
    • Distro:
      Other

      Description

      CID Superfect/SugarCRM is showing DB charset errors. CRM tables charsets are:

      accounts - utf8_general_ci

      users - utf8_general_ci

      contacts - utf8_general_ci

      leads - utf8_general_ci

      database default charset - utf8mb4_general_ci 

       

      superfecta version is 15.0.2.31

       

      Error we get is: "Connection failed: SQLSTATE[HY000] [2054] Server sent charset unknown to the client. Please, report to the developers
      result"

      See attached screenshot for more details. 

       

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              • Assignee:
                Unassigned
                Reporter:
                evachkov evachkov
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                Dates

                • Created:
                  Updated:
                  Resolved:

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