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  1. FreePBX
  2. FREEPBX-22434

User Management groups with Queues integration

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    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Trivial
    • Resolution: None
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Queues, User Management
    • Labels:
      None
    • ToDo:
    • Distro:
      FreePBX Distro

      Description

      Not sure if the below would even be worthwhile as a feature.
      For setups with different teams (Sales, Projects, Support, etc.) or multi-tenant boxes I am wondering if there is a way to incorporate the groups that are set up via User Management with a queue. I.e. If I were to create a new queue, under the Queue Agents tab I would see a drop-down or some kind of selection box, if I select the group "Sales" as my agent in the queues, anyone who is added or is a part of the sales group is automatically added to the queue as a static or dynamic agent, if someone's extension is no longer associated with the given group, it also is removed from the queue that has been associated with the group.
      For multi-tenant boxes, I would see this as a way to easily add new users to all of the correct queues right from the extensions module.

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              • Assignee:
                Unassigned
                Reporter:
                Kamossdoesasterisk Kamoss
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                • Created:
                  Updated:
                  Resolved:

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