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Type:
Bug
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Status: Open
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Priority:
Minor
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Resolution: Unresolved
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Affects Version/s: 14.0.28.75
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Fix Version/s: None
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Component/s: Core, Follow Me, Ring Groups
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Labels:None
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Bug Tracker:Customer Issue
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Asterisk Version:16.15.1
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Distro Version:12.7.8-2012-1.sng7
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Distro:FreePBX Distro
When a ring group with confirm calls enabled points to an extension (including the # modifier) with follow me enabled, the cell phone in the follow me list is unable to answer the call. They get the message “call is no longer available or has been answered by someone else.” Unfortunately, if the follow me external device is the first one to pick up and press 1, it tricks the system into thinking the call has been answered, so everyone else will get the “call is no longer available” message, and the call will be lost.
I’m pretty sure this has been a problem ever since core version 14.0.28.72 (I wasn't able to put this in the affects versions field).
Here is a link to the forum where another user reproduces the problem as well.