cant able to make extension to extension call in newly installed freepbx 14

Cant able to make extension to extension call in freshly installed freepbx 14

while tring the call we are getting a voice message as beep&im-sorry&your&simul-call-limit-reached&goodbye" and call are disconnecting 

we are using

OS version- CentOS Linux release 7.9.2009 (Core)

asterisk- Asterisk 16.8.0 

free pbx- FreePBX 14.0.16.4 

dahdi- dahdi-linux-complete-3.1.0+3.1.0

libpri-1.6.0

please find the logs below

= Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
– Executing [2002@from-internal:1] Set("SIP/2001-00000004", "__RINGTIMER=0") in new stack
– Executing [2002@from-internal:2] ExecIf("SIP/2001-00000004", "nan?Set(__CWIGNORE=)") in new stack
– Executing [2002@from-internal:3] Macro("SIP/2001-00000004", "exten-vm,novm,2002,0,0,0") in new stack
– Executing [s@macro-exten-vm:1] Macro("SIP/2001-00000004", "user-callerid,") in new stack
– Executing [s@macro-user-callerid:1] Set("SIP/2001-00000004", "TOUCH_MONITOR=1612793439.4") in new stack
– Executing [s@macro-user-callerid:2] Set("SIP/2001-00000004", "AMPUSER=2001") in new stack
– Executing [s@macro-user-callerid:3] Set("SIP/2001-00000004", "HOTDESCKCHAN=2001-00000004") in new stack
– Executing [s@macro-user-callerid:4] Set("SIP/2001-00000004", "HOTDESKEXTEN=2001") in new stack
– Executing [s@macro-user-callerid:5] Set("SIP/2001-00000004", "HOTDESKCALL=0") in new stack
– Executing [s@macro-user-callerid:6] ExecIf("SIP/2001-00000004", "nan?Set(HOTDESKCALL=1)") in new stack
– Executing [s@macro-user-callerid:7] ExecIf("SIP/2001-00000004", "1?Set(CALLERID(name)=)") in new stack
– Executing [s@macro-user-callerid:8] GotoIf("SIP/2001-00000004", "0?report") in new stack
– Executing [s@macro-user-callerid:9] ExecIf("SIP/2001-00000004", "1?Set(REALCALLERIDNUM=2001)") in new stack
– Executing [s@macro-user-callerid:10] Set("SIP/2001-00000004", "AMPUSER=2001") in new stack
– Executing [s@macro-user-callerid:11] GotoIf("SIP/2001-00000004", "nan?limit") in new stack
– Goto (macro-user-callerid,s,43)
– Executing [s@macro-user-callerid:43] Answer("SIP/2001-00000004", "") in new stack
– Executing [s@macro-user-callerid:44] Wait("SIP/2001-00000004", "1") in new stack
– Executing [s@macro-user-callerid:45] Gosub("SIP/2001-00000004", "macro-user-callerid,lang-playback,1(hook_1)") in new stack
– Executing [lang-playback@macro-user-callerid:1] GosubIf("SIP/2001-00000004", "1?macro-user-callerid,en,hook_1():macro-user-callerid,en,hook_1()") in new stack
– Executing [en@macro-user-callerid:3] Playback("SIP/2001-00000004", "beep&im-sorry&your&simul-call-limit-reached&goodbye") in new stack
– <SIP/2001-00000004> Playing 'beep.ulaw' (language 'en')
[2021-02-08 19:40:41] NOTICE[7042]: manager.c:3549 authenticate: 127.0.0.1 failed to authenticate as 'admin'
– <SIP/2001-00000004> Playing 'im-sorry.ulaw' (language 'en')
– <SIP/2001-00000004> Playing 'your.ulaw' (language 'en')
– <SIP/2001-00000004> Playing 'simul-call-limit-reached.ulaw' (language 'en')
[2021-02-08 19:40:44] NOTICE[7043]: manager.c:3549 authenticate: 127.0.0.1 failed to authenticate as 'admin'
– <SIP/2001-00000004> Playing 'goodbye.ulaw' (language 'en')
– Executing [en@macro-user-callerid:4] Return("SIP/2001-00000004", "") in new stack
– Executing [lang-playback@macro-user-callerid:2] Return("SIP/2001-00000004", "") in new stack
– Executing [s@macro-user-callerid:46] Macro("SIP/2001-00000004", "hangupcall,") in new stack
– Executing [s@macro-hangupcall:1] GotoIf("SIP/2001-00000004", "1?theend") in new stack
– Goto (macro-hangupcall,s,3)
– Executing [s@macro-hangupcall:3] ExecIf("SIP/2001-00000004", "nan?Set(CDR(recordingfile)=)") in new stack
– Executing [s@macro-hangupcall:4] NoOp("SIP/2001-00000004", " montior file= ") in new stack
– Executing [s@macro-hangupcall:5] GotoIf("SIP/2001-00000004", "1?skipagi") in new stack
– Goto (macro-hangupcall,s,7)
– Executing [s@macro-hangupcall:7] Hangup("SIP/2001-00000004", "") in new stack
== Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'SIP/2001-00000004' in macro 'hangupcall'
== Spawn extension (macro-user-callerid, s, 46) exited non-zero on 'SIP/2001-00000004' in macro 'user-callerid'
== Spawn extension (macro-exten-vm, s, 1) exited non-zero on 'SIP/2001-00000004' in macro 'exten-vm'
== Spawn extension (from-internal, 2002, 3) exited non-zero on 'SIP/2001-00000004'
– Executing [h@from-internal:1] Macro("SIP/2001-00000004", "hangupcall") in new stack
– Executing [s@macro-hangupcall:1] GotoIf("SIP/2001-00000004", "1?theend") in new stack
– Goto (macro-hangupcall,s,3)
– Executing [s@macro-hangupcall:3] ExecIf("SIP/2001-00000004", "nan?Set(CDR(recordingfile)=)") in new stack
– Executing [s@macro-hangupcall:4] NoOp("SIP/2001-00000004", " montior file= ") in new stack
– Executing [s@macro-hangupcall:5] GotoIf("SIP/2001-00000004", "1?skipagi") in new stack
– Goto (macro-hangupcall,s,7)
– Executing [s@macro-hangupcall:7] Hangup("SIP/2001-00000004", "") in new stack
== Spawn extension (macro-hangupcall, s, 7) exited non-zero on 'SIP/2001-00000004' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/2001-00000004'