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  1. FreePBX
  2. FREEPBX-22136

CNAME does not appear on CDR Search if call is sent to another trunk

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 14.0.16
    • Fix Version/s: None
    • Component/s: CDR Reports
    • Labels:
      None
    • Bug Tracker:
      Customer Issue
    • Asterisk Version:
      16.3.0
    • Distro Version:
      12.7.8-2012-1.sng7
    • Distro:
      FreePBX Distro

      Description

      If an incoming call is routed to an extension, the cid and cname shows up on the main CDR search report, good.

      If an incoming call is routed to another trunk, the cname is missing on the main CDR search report, bad.

      In BOTH cases, you can click on the unique ID on the CDR search results the CNAME DOES show up properly on the details page for either type of call, good.

      Log of call with issue:

      https://pastebin.freepbx.org/view/raw/7cf6e149

       

      There is a picture showing the CDR search results with 2 calls.  One call I routed to an extension, and you can see the CNAME.  The other call I routed to a trunk and you only see the CID.  Both of them show the CNAME if you click on the uniqueid (system column), so the cname is present on both but only shows on the search results on the one call.

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              • Assignee:
                Unassigned
                Reporter:
                userjf userjf
              • Votes:
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                Dates

                • Created:
                  Updated:

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