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  1. FreePBX
  2. FREEPBX-22039

Internal transferring (attended only) on outgoing calls causing stop of recording

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 15.0.16.78
    • Fix Version/s: None
    • Component/s: Call Recording
    • Labels:
      None
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Asterisk Version:
      13.21.1
    • Distro Version:
      12.7.8-2008-1.sng7
    • Distro:
      FreePBX Distro

      Description

      When internal extension (A) makes outgoing external call and then transfers attended using hardware or software phone buttons to another internal extension (B) recordings stops after (A) disconnects.  

      Phones being used Bria 5, Bria Enterprise, Yealink T41s

       Recording is turned on all options set to force on all extensions, Inbound routes, and ring groups. 

      Session log of call with attended transfer is attached.

        Gliffy Diagrams

          Attachments

          1. asterisklog1.PNG
            asterisklog1.PNG
            175 kB
          2. asterisklog2.PNG
            asterisklog2.PNG
            154 kB
          3. RecordingPic3.PNG
            RecordingPic3.PNG
            175 kB

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                • Assignee:
                  Unassigned
                  Reporter:
                  nvillaArbiet United States
                • Votes:
                  1 Vote for this issue
                  Watchers:
                  4 Start watching this issue

                  Dates

                  • Created:
                    Updated:

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