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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: Commercial
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Sangoma CRM
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Labels:None
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ToDo:
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Asterisk Version:16.9
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Distro Version:14.0.13.34
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Distro:FreePBX Distro
Calls from internal extensions (eg 101) opens the CRM record in Zoho CRM but matches the first contact found with a phone number matching the extension (eg 101 as the caller id would match something like 0712345*101*).
We would like to prevent the CRM popup from opening for internal calls. Can a pattern be used somewhere to prevent internal extensions using the crm module? eg if the caller id is 3 characters in length, ignore it.