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  1. FreePBX
  2. FREEPBX-21646

CRM Link to Zoho CRM for Internal Extensions

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Commercial
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Sangoma CRM
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      16.9
    • Distro Version:
      14.0.13.34
    • Distro:
      FreePBX Distro

      Description

      Calls from internal extensions (eg 101) opens the CRM record in Zoho CRM but matches the first contact found with a phone number matching the extension (eg 101 as the caller id would match something like 0712345*101*).

      We would like to prevent the CRM popup from opening for internal calls.  Can a pattern be used somewhere to prevent internal extensions using the crm module? eg if the caller id is 3 characters in length, ignore it.

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              • Assignee:
                Unassigned
                Reporter:
                assaohs ASSA
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved:

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