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  1. FreePBX
  2. FREEPBX-21532

FreePBX 12, can't disable "Send Progress" in Ring group module, causes no ringtone for incoming calls.

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Support
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Ring Groups
    • Labels:
      None
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Asterisk Version:
      13
    • Distro Version:
      12
    • Distro:
      FreePBX Distro

      Description

      I came into a problem that no ring-tone is heard to the outside caller when destination is a ringgroup.

      Like in this thread:

      https://community.freepbx.org/t/no-ringtone-if-destination-is-a-ring-group/47140

       

      The solution there is to disable the 'Send Progress' checkbox in the ring-group settings, but for some reason it doesn't let me disable that checkbox.

       

      Any fix that will allow disabling that checkbox, adding "Send RINGING" option to a ring-group (that should also be a solution for a ringtone to callers), or any other solution, would be appreciated.

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              • Assignee:
                Unassigned
                Reporter:
                Offer Offer
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                Dates

                • Created:
                  Updated:
                  Resolved:

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