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  1. FreePBX
  2. FREEPBX-20643

Zulu apps show wrong caller id

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Commercial
    • Affects Version/s: Version 3.0
    • Fix Version/s: None
    • Component/s: Zulu (Commercial)
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      Asterisk 13.22.0
    • Distro Version:
      14.0.13.4
    • Distro:
      FreePBX Distro

      Description

      We have noticed that when we use our desk phone, the call history shows the wrong called number in Zulu.

       

      So I checked the CDR report in freepbx, that shows the correct number.

      I double check that I some how hit a button for a speed dial. That wasnt it.

      I then check in ZULU and it shows a different number than what I had dialed.

       

      I also checked our switch side to confirm it shows that as well.

      We have this number as a PBX in our switch, and when we did some captures we would see it in the P-asserted Identity, but that is it.

      The to or via headers show the correct phone number.

      We checked in the extension settings where we can trust RPID and send RPID.  Neither of those changed the outcome on Zulu.

      I am confused on where Zulu is getting this number from.

      I dont know what other troubleshooting I can do to try and narrow this down.

       

      Thanks for your help,

       

      Brian Lowery

       

       

       

       

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              • Assignee:
                Unassigned
                Reporter:
                brianl Brian Lowery
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                Dates

                • Created:
                  Updated:
                  Resolved:

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