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  1. FreePBX
  2. FREEPBX-20634

Dynamic Agents with comma character in name show as (Invalid) in queues

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 13, 14, 15
    • Fix Version/s: 13, 14, 15
    • Component/s: Queues
    • Labels:
      None
    • Sprint:
      Sprint 14!, Sprint 15!
    • Kayako Ticket IDs:
    • ToDo:

      Description

      queues 14.0.2.29

      This was an issue in the past, and shows as fixed in queues 13.0.14 but I think that only fixed static agents, it's still an issue with dynamic agents:
      https://issues.freepbx.org/browse/FREEPBX-11033

      Easy to reproduce:

      1. Create a new extension that has a comma in the name
      2. login to a queue with that ext as a dynamic agent
      3. do a 'queue show' and see that the queue agent shows as (Invalid) and won't receive calls
      lorne14-pro*CLI> queue show 702
      702 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 60s
         Members:
            Yealink (Local/5005@from-queue/n from  T41P) (ringinuse enabled) (dynamic) (Invalid) has taken no calls yet
         No Callers

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                • Assignee:
                  fdanard Franck Danard [X] (Inactive)
                  Reporter:
                  lgaetz Lorne Gaetz
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                  Dates

                  • Created:
                    Updated:
                    Resolved:

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