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  1. FreePBX
  2. FREEPBX-20629

Microsip getting Unreachable. Issue is solved by pinging the computer from FreePBX

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    • ToDo:
    • Asterisk Version:
      Asterisk 13.22.0
    • Distro Version:
      Asterisk 13.22.0
    • Distro:
      FreePBX Distro

      Description

      Hello Team, 

       

      I am getting an issue with MicroSip and FreePBX (Asterisk 13.22.0). Ramdomly some MicroSip phones are gettung un Unreachable. If I go the FreePBX CLI and ping the computer the issue is solved but after sometime, the issue comes back.  It is not happening in fisical IP phones. 

      I already upgrade the Microsip to the latest version but the issue is the same. I checked the network but I was not able to find any connectivity issue.  

      A Watchguard is making the routing but the FreePBX and Microsip is in the same network. 

      Base on the research I have done, I saw if we enable qualify=Yes, migh help but the issue is the same. 

       

      Please let me know if you have any advise for me. 

       

      Regards, 

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              • Assignee:
                Unassigned
                Reporter:
                w7diaz wdiaz
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                • Created:
                  Updated:
                  Resolved:

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