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  1. FreePBX
  2. FREEPBX-20441

FreePBX 13 to SNG7 update breaks calling

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: 14, 15
    • Fix Version/s: 14, 15
    • Component/s: FreePBX Distro
    • Labels:
      None
    • Sprint:
      Sprint 15!, Sprint 16!
    • ToDo:

      Description

      As reported in QA-956. When updating a Freepbx 13 Distro system to SNG7 via the instructions in Wiki https://wiki.freepbx.org/display/PPS/Upgrading+from+FreePBX+10.13.66+to+SNG7

      Steps to recreate:
      Install 10.13.66-21 from FreePBX-10.13.66-21-x86_64-Full-1503108270.iso
      Create two pjsip extensions
      Register Phones via EPM
      Confirm Calling works between extensions.

      Update to SNG7 via the instructions in Wiki https://wiki.freepbx.org/display/PPS/Upgrading+from+FreePBX+10.13.66+to+SNG7

      Calls will fail due to missing device entres in ASTDB

      The ASTDB gets nuked and causes calling to fail unless you manually resubmit every extension.

      The update scripts do a downgrade of asterisk (in my case from 13.22.0 to 13.17.0 guessing this it due to asterisk versions available in the anaconda repo), which is more of a rip and replace via yum shell script /tmp/asterisk13_packages.yum (attached).

       
       
      Log snip from /var/log/sngupdate
       


       
      {{# grep "enforcing package installation 'asterisk13" /var/log/sngupdate
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-core.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-addons-core.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-addons-mysql.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-addons-bluetooth.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-doc.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-addons-ooh323.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-voicemail.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-dahdi.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-flite.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-addons.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-odbc.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-resample.x86_64'
      HOOK-pkgdowngrades: INFO: DOWNGRADE: enforcing package installation 'asterisk13-curl.x86_64'}}

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              • Assignee:
                fdanard Franck Danard [X] (Inactive)
                Reporter:
                matt.schadt Matt Schadt (Inactive)
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                Watchers:
                9 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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