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Type:
Improvement
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Status: Closed
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Priority:
Minor
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Resolution: Fixed
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Affects Version/s: 14
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Fix Version/s: None
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Component/s: CallerID Lookup
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Labels:None
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Sprint:Eastern Sprint 2!, Eastern Sprint 3!
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Kayako Ticket IDs:
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ToDo:
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Story Points:1
cidlookup | 14.0.1.8 |
Configuring a CID Lookup to use the Contact Manager will return a string of "Unknown" if the CID Number is not found. See call trace:
https://pastebin.freepbx.org/view/e26c48c0
Line 53 calls the Lookup AGI
Line 56 Sets CALLERID(name)=Unknown
Unknown is not really correct, in that the caller is not unknown since we have the CID number.
I suggest that line 56 not set CALLERID(name) to anything. If it is just left unset, then macro-user-callerid which is called later in the call flow will then set CALLERID(name) to whatever the value of CALLERID(number) is, which is more useful to display on endpoints.