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  1. FreePBX
  2. FREEPBX-19549

Zoho CRM Module Records

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Commercial
    • Affects Version/s: 14.0.5.25
    • Fix Version/s: None
    • Component/s: Sangoma CRM
    • Labels:
      None
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Asterisk Version:
      13.22.0
    • Distro Version:
      PBX Firmware:12.7.5-1902-3.sng7 PBX Service Pack:1.0.0.0
    • Distro:
      FreePBX Distro

      Description

      I have installed the CRM Connector (Trial) to test the features. It has been authorized with my version of Zoho CRM (Zoho One Subscription). I have seen success with VM being inserted immediately into a record matching my cell. I do not see inbound or outbound calls (missed, taken or even the when the voicemail was dropped) in the Activities records. I tried to read the issues in this tracker - and I also tried setting my module admin to edge, updating the CRM module. I did notice that in the freepbx users admin a new option to relate a user was there so I tried to associate a crm user with a freepbx user - which threw an exception. I then backed out the module, set back to stable and then reinstalled the crm module. Still no luck. I have seen the API hit Zoho CRM because it counts against ans active tally for my CRM - so the data is being sent. I checked accounts, leads and contacts but no records. Am I missing what CRM Module they are imported into?

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              • Assignee:
                Unassigned
                Reporter:
                azureresearch Azure Research
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                Dates

                • Created:
                  Updated:
                  Resolved:

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