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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: Works For Me
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Conferences
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Labels:None
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ToDo:
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Asterisk Version:13.22.0
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Distro Version:FreePBX 14.0.5.25
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Distro:FreePBX Distro
We keep running into issues with conference rooms and users reporting invalid pin related errors.
To recreate the issue I would test dialing a conference room and entering the admin PIN. Not always, but most of the time the first time I entered the admin PIN it would say "That PIN is invalid for this conference". I would then enter the exact same PIN and most of the time it would work. Sometime it takes me 3 attempts.
We have had multiple users with different conference rooms report the same problem.
The User PIN seems to be more reliable.
When I check the asterisk log to see what PIN was entered for the admin PIN I can see missing digits. I have tested myself from different phones and I can confirm the correct digits are being entered but in the logs it shows missing digits.
The admin PIN is a 6 digit PIN.
PBX server is up to date with the latest stable modules. Conference module is: 13.0.23.13
