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  1. FreePBX
  2. FREEPBX-18694

Failure while upgrading from 13 to 14

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Not an issue
    • Affects Version/s: 13, 14
    • Fix Version/s: 14
    • Component/s: FreePBX Distro
    • Labels:
      None
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Asterisk Version:
      Asterisk 13.23.1
    • Distro Version:
      AsteriskNOW 10.13
    • Distro:
      AsteriskNOW

      Description

       

      I was trying to run an upgrade and got the error 'Error! setup_upgrade did not exit cleanly. Not enabling upgrade service' as seen below.  The log file is here.

       

      
      [root@asterisk ~]# distro-upgrade
      ┏━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┓
      ┃                                            ┃
      ┃        Sangoma 6 to 7 Upgrade Tool         ┃
      ┃                                            ┃
      ┃    Distro Upgrade - Version 1807-2.sng7    ┃
      ┃    Build Date: 2018-07-18                  ┃
      ┃                                            ┃
      ┗━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━┛ Checking prerequsites...
              Checking FreePBX Version        [ ✔ ] - 13.0.195.19
              Checking bitsize of machine     [ ✔ ] - x86_64
              Checking for Hyper-V    [ ✔ ]
              Checking for 32 bit packages    [ ✔ ] - No i686 rpms found
              Checking available disk space   [ ✔ ] - 132G Available
              Checking for IonCube Loader     [ ✔ ] - IonCube Loader not detected
              Checking for outdated system    [ ✔ ] - No pending updates.
              Checking for HA Setup           [ ✔ ] - Not a HA system
       All prerequsites passed!Are you ready to upgrade your machine to SNG7? This process requires
      two reboots, and will download approximately 400mb of files before
      starting. There will be no interruption to service until this machine
      is rebooted.Download files required for upgrade [Yn]? y
      ######### Starting setup upgrade on Tue Dec  4 09:33:06 EAT 2018 #########
      ######### Creating upgrade repofile #########
      ######### Installing needed packages #########
      Loaded plugins: fastestmirror, kmod
      Setting up Install Process
      Loading mirror speeds from cached hostfile
      upgrade                                                                                                                                                                        | 2.9 kB     00:00Package openscap-1.0.8-1.0.1.el6.centos.1.x86_64 already installed and latest version
      Nothing to do
      Loaded plugins: fastestmirror, kmod
      Setting up Install Process
      Loading mirror speeds from cached hostfile
      Package preupgrade-assistant-2.6.0-2.el6.sangoma.x86_64 already installed and latest version
      Package preupgrade-assistant-el6toel7-0.7.1-2.el6.sangoma.noarch already installed and latest version
      Package 1:redhat-upgrade-tool-0.7.52-1.0.1.el6.sangoma.noarch already installed and latest version
      Package sangoma-pbx-1-1.sng7.noarch already installed and latest version
      Nothing to do
      ######### Running preupgrade to inventory running system #########
      ######### Running upgrade-tool to download and prepare upgrade #########
      ######### An error occured, please check /var/log/sngupdate #########
      Error! setup_upgrade did not exit cleanly. Not enabling upgrade service
      
      

       Edit: added link to the log file.

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              • Assignee:
                Unassigned
                Reporter:
                gatamah Kenya
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved:

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