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  1. FreePBX
  2. FREEPBX-18379

Ring Groups - Show Missed Calls

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: 14
    • Fix Version/s: None
    • Component/s: Ring Groups
    • Labels:
      None
    • Sprint:
      Eastern Sprint 1
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Asterisk Version:
      13.19.1
    • Distro Version:
      V14
    • Distro:
      FreePBX Distro

      Description

      We have a FreePBX through CyberLink that is running on Version 14. This was very recently brought up (within a month) but I am not sure about the Distro.

      We are using Yealink T48S phones on firmware 66.83.0.10.

      Our client wants to see all calls made to a ring group, even if answered by another extension to facilitate the returning of call.s

      I have a ring group configured to ring all phones on an inbound call. I have set "Mark Answered Elsewhere" to "No". I have verified that the base file within Endpoint manager has: 

      features_.save_call_history = 1_

      account.1.missed_calllog = 1

      When a call comes in and is answered by another extension, there is no record of that call in the other extensions. When a call comes in and is missed by all extensions, the call does log as missed.

       

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                • Assignee:
                  fdanard Franck Danard [X] (Inactive)
                  Reporter:
                  allisone United States
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                  Dates

                  • Created:
                    Updated:
                    Resolved:

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