Incoming calls are only being recorded when someone actually answers the line. It does not record while the IVR is playing etc.
Everywhere is set recording to "Force", I also tried setting it to Yes.
We tried setting "Force Answer" to Yes on the inbound route, it does not help.
I found a post on the community from someone who made it work, but sure enough it's not the legit way of doing it.. https://community.freepbx.org/t/record-calls-immediately-in-freepbx-13/43014/2
Attached is a call log.
Let me know if you need any more info.