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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: Fixed
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Affects Version/s: 14
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Fix Version/s: 14
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Component/s: Inbound Routes
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Labels:None
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ToDo:
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Asterisk Version:15.5.0
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Distro Version:12.7.5-1807-1.sng7
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Distro:FreePBX Distro
Hello,
Incoming calls are only being recorded when someone actually answers the line. It does not record while the IVR is playing etc.
Everywhere is set recording to "Force", I also tried setting it to Yes.
We tried setting "Force Answer" to Yes on the inbound route, it does not help.
I found a post on the community from someone who made it work, but sure enough it's not the legit way of doing it.. https://community.freepbx.org/t/record-calls-immediately-in-freepbx-13/43014/2
Attached is a call log.
Let me know if you need any more info.
Thanks