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  1. FreePBX
  2. FREEPBX-18041

SangomaCRM REST settings is not appearing in



    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Works For Me
    • Affects Version/s: 14
    • Fix Version/s: None
    • Labels:
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Asterisk Version:
      Asterisk v13.22.0
    • Distro Version:
       FreePBX Distro v12.7.5-1807-1.sng7
    • Distro:
      FreePBX Distro


      edit - this was caused by GUI access restrictions for the logged in Administrator - mod

      Using WEbMachine networks AMI for AWS

      SangomaCRM trial version

      This is a test install for potential hosted PBX replacement for my client.

      Need zulu screenpops to work with Zendesk CRM. Not directly supported,  need to use CRM REST to accomplish this.

      The CRM REST interface is missing from the settings menu.

      Trying to access via CRM settings page gets the attached error

      zulu and sangoma crm are EDGE versions as recommended.

      On advice of webmachine techs also upgraded restapi to EDGE.

      Nothing seems to work.

      They have advised this appears to be a sangoma module bug and suggested logging via issue tracker. 

      ]# fwconsole ma list
      No repos specified, using: [extended,commercial,standard] from last GUI settings


      Module Version Status License


      accountcodepreserve Enabled GPLv2
      amd 13.0.1 Enabled GPLv3+
      announcement Enabled GPLv3+
      areminder 14.0.3 Enabled Commercial
      arimanager 13.0.4 Enabled GPLv3+
      asterisk-cli 14.0.1 Enabled GPLv3+
      asteriskinfo Enabled GPLv3+
      backup 14.0.6 Enabled GPLv3+
      blacklist 14.0.1 Enabled GPLv3+
      broadcast Enabled Commercial
      builtin   Enabled  
      bulkhandler Enabled GPLv3+
      calendar Enabled GPLv3+
      callback Enabled GPLv3+
      callerid Enabled Commercial
      callforward Enabled AGPLv3+
      calllimit Enabled Commercial
      callrecording 14.0.1 Enabled AGPLv3+
      callwaiting Enabled GPLv3+
      campon Enabled GPLv3+
      cdr Enabled GPLv3+
      cel Enabled GPLv3+
      certman Enabled AGPLv3+
      cidlookup Enabled GPLv3+
      conferences Enabled GPLv3+
      conferencespro Enabled Commercial
      configedit Enabled AGPLv3+
      contactmanager Enabled GPLv3+
      core Enabled GPLv3+
      cos Enabled Commercial
      customappsreg Enabled GPLv3+
      cxpanel 14.0.1 Enabled GPLv3
      dahdiconfig Enabled GPLv3+
      dashboard Enabled AGPLv3+
      daynight 14.0.1 Enabled GPLv3+
      dictate 13.0.5 Enabled GPLv3+
      digium_phones Enabled GPLv2
      digiumaddoninstaller Enabled GPLv2
      directory Enabled GPLv3+
      disa Enabled AGPLv3+
      donotdisturb Enabled GPLv3+
      endpoint Enabled Commercial
      extensionroutes Enabled Commercial
      fax Enabled GPLv3+
      faxpro 14.0.2 Enabled Commercial
      featurecodeadmin Enabled GPLv3+
      findmefollow Enabled GPLv3+
      firewall 13.0.56 Enabled AGPLv3+
      framework Enabled GPLv2+
      freepbx_ha 13.0.11 Enabled Commercial
      fw_langpacks 14.0.1 Enabled GPLv3+
      hotelwakeup Enabled GPLv2
      iaxsettings Enabled AGPLv3
      infoservices Enabled GPLv2+
      irc Enabled GPLv3+
      ivr Enabled GPLv3+
      languages Enabled GPLv3+
      logfiles Enabled GPLv3+
      manager Enabled GPLv2+
      miscapps Enabled GPLv3+
      miscdests 13.0.5 Enabled GPLv3+
      music Enabled GPLv3+
      outroutemsg Enabled GPLv3+
      paging 14.0.4 Enabled GPLv3+
      pagingpro Enabled Commercial
      parking Enabled GPLv3+
      parkpro 14.0.2 Enabled Commercial
      pbdirectory Enabled GPLv3+
      phonebook Enabled GPLv3+
      phpinfo 13.0.2 Enabled GPLv2+
      pinsets 13.0.8 Enabled GPLv3+
      pinsetspro Enabled Commercial
      pm2 13.0.5 Enabled AGPLv3+
      pms Enabled Commercial
      presencestate Enabled GPLv3+
      printextensions Enabled GPLv3+
      queueprio 13.0.2 Enabled GPLv3+
      queues Enabled GPLv2+
      queuestats Enabled Commercial
      qxact_reports Enabled Commercial
      recording_report Enabled Commercial
      recordings Enabled GPLv3+
      restapi Enabled AGPLv3
      restapps Enabled Commercial
      ringgroups Enabled GPLv3+
      sangomacrm Enabled Commercial
      setcid Enabled GPLv3+
      sipsettings Enabled AGPLv3+
      sipstation Enabled Commercial
      sms Enabled Commercial
      sng_mcu 13.0.5 Enabled Commercial
      soundlang Enabled GPLv3+
      speeddial Enabled GPLv3+
      superfecta 14.0.7 Enabled GPLv2+
      sysadmin 14.0.14 Enabled Commercial
      timeconditions Enabled GPLv3+
      tts 13.0.10 Enabled GPLv3+
      ttsengines Enabled AGPLv3
      ucp Enabled AGPLv3+
      userman Enabled AGPLv3+
      vega Enabled Commercial+
      vmblast 13.0.8 Enabled GPLv3+
      vmnotify Enabled Commercial
      voicemail Enabled GPLv3+
      voicemail_report Enabled Commercial
      vqplus Enabled Commercial
      weakpasswords 13.0.2 Enabled GPLv3+
      webcallback Enabled Commercial
      webrtc Enabled GPLv3+
      xmpp Enabled AGPLv3
      zulu Enabled Commercial

      [root@ip-172-31-4-120 ec2-user]#


        Gliffy Diagrams


          1. crmsetup_page.PNG
            9 kB
          2. error_REST.PNG
            17 kB
          3. settings menu.PNG
            settings menu.PNG
            25 kB



              • Assignee:
                richardg richardg
              • Votes:
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                3 Start watching this issue


                • Created:


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