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  1. FreePBX
  2. FREEPBX-17785

Zoho URL Pop to CRM Record does not work

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Works For Me
    • Affects Version/s: 14
    • Fix Version/s: None
    • Component/s: Sangoma CRM
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      13.21.1
    • Distro Version:
       12.7.5-1805-3.sng7
    • Distro:
      FreePBX Distro

      Description

      The "Link To CRM Record" url pop option does not work with Zoho. The integration is logging calls and recordings, but does not want to open the record in the browser with Zulu.

      Using the 'Link to URL' option does work with URL designed for a Google search, so the basics of communication between the PBX and Zulu and the browser are all there.

      Some Data:

      zulu_out.log on a test call:
       
       
      {{2018-07-02 15:33 -07:00: ESC[32m[2018-7-2 15:33:32.950] [INFO] console - ESC[39mSending call push notification to 346
      2018-07-02 15:33 -07:00: ESC[33m[2018-7-2 15:33:33.118] [WARN] console - ESC[39mRejecting call notification to client as no variables were set for the notification to 346
      2018-07-02 15:33 -07:00: ESC[33m[2018-7-2 15:33:43.808] [WARN] console - ESC[39mRejecting call notification to client as no variables were set for the notification to 346}}

       

       

      fwconsole -d
       
      {{ Array
      (
      [records] => Array
      {Lovely list of users in a json printout - redacted here}}}

      fwconsole crm -u
       
       
      {{cache not expired, $cache expires at 1530574102 }}

       

      And - not sure if this is related  #fwconsole crm --numberdata=NXXNXXXXXX (known to be a good number in the CRM)
       
      {{PHP Fatal error: Call to undefined method FreePBX\modules\Sangomacrm\drivers\Zoho::getRelationships() in /var/www/html/admin/modules/sangomacrm/Console/Sangomacrm.class.php on line 44
      Whoops\Exception\ErrorException: Call to undefined method FreePBX\modules\Sangomacrm\drivers\Zoho::getRelationships() in file /var/www/html/admin/modules/sangomacrm/Console/Sangomacrm.class.php on line 44
      Stack trace:
      1. Whoops\Exception\ErrorException->() /var/www/html/admin/modules/sangomacrm/Console/Sangomacrm.class.php:44}}

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              • Assignee:
                Unassigned
                Reporter:
                yokem55 Joe Kowalski
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                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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