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  1. FreePBX
  2. FREEPBX-17531

Fax Pro with error when using the cover sheet

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Not an issue
    • Affects Version/s: 15
    • Fix Version/s: None
    • Component/s: Fax Pro (Commercial)
    • Labels:
      None
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Asterisk Version:
      15.4.0
    • Distro Version:
      12.7.4-1804-2.sng7
    • Distro:
      FreePBX Distro

      Description

      When sending a fax via the UC, there is the following error message when using the cover sheet:
      "[2018-05-21 18:23:59] VERBOSE [9796] [C-00000002] pbx.c: Executing [h @ send-fax: 1] System (" Local / 060518xxxxxx @ from-internal-00000000; 1 "," /var/lib/asterisk/bin/faxpro_helper.php --faxid = "1526919829792" --stationid = "+ 49 6051 xxxxxx" --status = "TIFF / F file can not be opened" --action = " sent "") in new stack "

      Also, the re-saving the data for the cover sheet has brought no remedy.

      Is there a solution here or can I supply further data or log files?

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              • Assignee:
                Unassigned
                Reporter:
                LudererM Markus Luderer
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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