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  1. FreePBX
  2. FREEPBX-17424

Enhance Fax Success/Failure Message Details

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    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Minor
    • Resolution: Commercial
    • Affects Version/s: 13
    • Fix Version/s: None
    • Component/s: Fax Pro (Commercial)
    • Labels:
      None
    • Asterisk Version:
      13
    • Distro Version:
      10.13.66-22
    • Distro:
      FreePBX Distro

      Description

      We recently moved a government customer from an old fax solution to a FreePBX system.  Their old system gave them a lot more detail in the email notifications.  Here's an example of an email their GoldFax system gave them:

      
      GoldFax Status (User: OBFUSCATED)
      
      ***** GOLDFAX STATUS *****
      From: OBFUSCATED
      *Resent GoldFax Message
      Computer: GOLDFAX
      Printer: GFAX_SEND/GFAXSEND004
      Subject: COVER PAGE SUBJECT OBFUSCATED
      ----------------------------------------------
      ** Fax Sent **
      Phone Number: TO NUMBER OBFUSCATED
      Pages sent: 2
      Sent: 4/24/2018 11:51:02 AM
      Elapsed Phone Time: 0 00:01:29.220
      ----------------------------------------------
      Totals:
        1 Fax Attempted.
        1 Fax Successful.
      

      The email FreePBX sends looks like this:

      Sent to OBFUSCATED NUMBER
      Status: OK
      At: Wed, 25 Apr 2018 09:28:28 -0400
      On: system hostname obfuscated

      I'm not sure what variables are available when the email notification is being created, but if the Recipient Name (which would come from the system-generated Coversheet, if they used that) is available, they would like that.  It will help them know at a glance which fax was successful or failed, as names are better remembered than numbers.

      Also, the user who was logged in to send the fax, the number of pages sent, and any other detail available would probably be helpful.  Our customer is collecting both success and failures into a central mailbox/vault, but the emails don't contain enough nearly as much information as they'd like.

      Thanks,

      Dave

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              • Assignee:
                Unassigned
                Reporter:
                david.sovereen@mercury.net David Sovereen
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                Dates

                • Created:
                  Updated:
                  Resolved:

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