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  1. FreePBX
  2. FREEPBX-17413

Problems trying to restrict call recording to different extensions

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Duplicate
    • Affects Version/s: 13
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      13.7.1
    • Distro Version:
      13
    • Distro:
      FreePBX Distro

      Description

      Scenario (external call):
      If a call comes in via an inbound route (where call recording is set to "Don't Care"), then the call goes to a ring group
      (where call recording is also set to "Don't Care") - the call then rings numerous extensions.
      The calls do not record if the extensions are set to either "Force" record or "Never" record for both internal or external calls?

      If I set the inbound route or ring group to record (Force or Yes), then the call is recorded even if the extension is set to "never" record?

       

      NOTE: All calls come in via one inbound route & all calls go through a "reception" ring group.

      Is this a bug with the system or can I easily resolve this issue?

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                • Assignee:
                  Unassigned
                  Reporter:
                  enabletech Help Desk
                • Votes:
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                  Dates

                  • Created:
                    Updated:
                    Resolved:

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