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  1. FreePBX
  2. FREEPBX-17136

Virtual queue timeout call after 1minute and half

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Minor
    • Resolution: Cannot Reproduce
    • Affects Version/s: 14
    • Fix Version/s: None
    • Component/s: VQ Plus (Commercial)
    • Labels:
      None
    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Distro Version:
      14.0.1.36
    • Distro:
      FreePBX Distro

      Description

      Hello, i'm having a problem using virtual queue. I configured an inbound route that point to a Virtual queue that change the penality of the queue with penality rules. The call abort after exactly 1 minute 30 seconds saying that the person cannot be reached, please try later.

      I expect the call to be delivered to the linked queue fallback system and I expect that the queue timeout to be followed (or the virtual queue). But neither are considered. 

      I have FOP2 installed

      I use freepbx version 14.0.1.36
      vqueue pro version 14.0.1

      
       
      Here's the asterisk log information :
       app_dial.c: Connected line update to Local/1026@from-queue-00000af7;2 prevented.
       app_queue.c: Local/1026@from-queue-00000af7;1 is ringing
       app_dial.c: SIP/1024-0000165c is ringing
       app_queue.c: Local/1024@from-queue-00000af6;1 is ringing
       app_dial.c: SIP/1026-0000165d is ringing
       app_queue.c: Local/1026@from-queue-00000af7;1 is ringing
       res_musiconhold.c: Stopped music on hold on SIP/pbx-00001657
       app_queue.c: - LazyMembers debugging - Numbusies: 0, Nummems: 2
       app_stack.c: SIP/1024-0000165c Internal Gosub(crm-hangup,s,1) start
       pbx.c: Executing [s@crm-hangup:1] NoOp("SIP/1024-0000165c", "Sending Hangup to CRM") in new stack
       pbx.c: Executing [s@crm-hangup:2] NoOp("SIP/1024-0000165c", "HANGUP CAUSE: 26") in new stack
       pbx.c: Spawn extension (ext-queues, 102, 61) exited non-zero on 'SIP/pbx-00001657'
       pbx.c: Executing [s@crm-hangup:3] ExecIf("SIP/1024-0000165c", "0?Set(__CRM_VOICEMAIL=)") in new stack
       pbx.c: Executing [h@ext-queues:1] Macro("SIP/pbx-00001657", "hangupcall,") in new stack
       pbx.c: Executing [s@macro-hangupcall:1] GotoIf("SIP/pbx-00001657", "1?theend") in new stack
       pbx_builtins.c: Goto (macro-hangupcall,s,3)
       pbx.c: Executing [s@crm-hangup:4] NoOp("SIP/1024-0000165c", "MASTER CHANNEL: 1522154542.11696 = 1522154467.11679") in new stack
       app_stack.c: SIP/1026-0000165d Internal Gosub(crm-hangup,s,1) start
       pbx.c: Executing [s@crm-hangup:1] NoOp("SIP/1026-0000165d", "Sending Hangup to CRM") in new stack
       pbx.c: Executing [s@crm-hangup:5] GotoIf("SIP/1024-0000165c", "1?return") in new stack
       pbx.c: Executing [s@crm-hangup:2] NoOp("SIP/1026-0000165d", "HANGUP CAUSE: 26") in new stack
       pbx_builtins.c: Goto (crm-hangup,s,8)
       pbx.c: Executing [s@crm-hangup:8] Return("SIP/1024-0000165c", "") in new stack
       pbx.c: Executing [s@crm-hangup:3] ExecIf("SIP/1026-0000165d", "0?Set(__CRM_VOICEMAIL=)") in new stack
       app_stack.c: Spawn extension (from-internal, 1024, 1) exited non-zero on 'SIP/1024-0000165c'
       app_stack.c: SIP/1024-0000165c Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
       pbx.c: Executing [s@crm-hangup:4] NoOp("SIP/1026-0000165d", "MASTER CHANNEL: 1522154542.11697 = 1522154467.11679") in new stack
       pbx.c: Executing [s@crm-hangup:5] GotoIf("SIP/1026-0000165d", "1?return") in new stack
       pbx_builtins.c: Goto (crm-hangup,s,8)
       pbx.c: Executing [s@crm-hangup:8] Return("SIP/1026-0000165d", "") in new stack
       app_stack.c: Spawn extension (from-internal, 1026, 1) exited non-zero on 'SIP/1026-0000165d'
       app_stack.c: SIP/1026-0000165d Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
       app_macro.c: Spawn extension (macro-dial-one, s, 53) exited non-zero on 'Local/1024@from-queue-00000af6;2' in macro 'dial-one'
       pbx.c: Spawn extension (from-queue-exten-only, 1024, 8) exited non-zero on 'Local/1024@from-queue-00000af6;2'
       pbx.c: Executing [h@from-queue-exten-only:1] Macro("Local/1024@from-queue-00000af6;2", "hangupcall,") in new stack
       app_macro.c: Spawn extension (macro-dial-one, s, 53) exited non-zero on 'Local/1026@from-queue-00000af7;2' in macro 'dial-one'
       pbx.c: Spawn extension (from-queue-exten-only, 1026, 8) exited non-zero on 'Local/1026@from-queue-00000af7;2'
       pbx.c: Executing [h@from-queue-exten-only:1] Macro("Local/1026@from-queue-00000af7;2", "hangupcall,") in new stack
       pbx.c: Executing [s@macro-hangupcall:1] GotoIf("Local/1024@from-queue-00000af6;2", "1?theend") in new stack
       pbx_builtins.c: Goto (macro-hangupcall,s,3)
       pbx.c: Executing [s@macro-hangupcall:1] GotoIf("Local/1026@from-queue-00000af7;2", "1?theend") in new stack
       pbx_builtins.c: Goto (macro-hangupcall,s,3)
       pbx.c: Executing [s@macro-hangupcall:3] ExecIf("SIP/pbx-00001657", "0?Set(CDR(recordingfile)=)") in new stack
       pbx.c: Executing [s@macro-hangupcall:4] NoOp("SIP/pbx-00001657", "Local/1026@from-queue-00000af7;1 monior file= ") in new stack
       pbx.c: Executing [s@macro-hangupcall:5] AGI("SIP/pbx-00001657", "attendedtransfer-rec-restart.php,Local/1026@from-queue-00000af7;1,") in new stack
       res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php
       pbx.c: Executing [s@macro-hangupcall:3] ExecIf("Local/1026@from-queue-00000af7;2", "0?Set(CDR(recordingfile)=)") in new stack
       pbx.c: Executing [s@macro-hangupcall:4] NoOp("Local/1026@from-queue-00000af7;2", "SIP/1026-0000165d monior file= ") in new stack
       pbx.c: Executing [s@macro-hangupcall:5] AGI("Local/1026@from-queue-00000af7;2", "attendedtransfer-rec-restart.php,SIP/1026-0000165d,") in new stack
       res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php
       pbx.c: Executing [s@macro-hangupcall:3] ExecIf("Local/1024@from-queue-00000af6;2", "0?Set(CDR(recordingfile)=)") in new stack
       pbx.c: Executing [s@macro-hangupcall:4] NoOp("Local/1024@from-queue-00000af6;2", "SIP/1024-0000165c monior file= ") in new stack
       pbx.c: Executing [s@macro-hangupcall:5] AGI("Local/1024@from-queue-00000af6;2", "attendedtransfer-rec-restart.php,SIP/1024-0000165c,") in new stack
       res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/attendedtransfer-rec-restart.php
       res_agi.c: <SIP/pbx-00001657>AGI Script attendedtransfer-rec-restart.php completed, returning 0
       pbx.c: Executing [s@macro-hangupcall:6] Hangup("SIP/pbx-00001657", "") in new stack
       app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on 'SIP/pbx-00001657' in macro 'hangupcall'
       pbx.c: Spawn extension (ext-queues, h, 1) exited non-zero on 'SIP/pbx-00001657'
       app_stack.c: SIP/pbx-00001657 Internal Gosub(crm-hangup,s,1) start
       pbx.c: Executing [s@crm-hangup:1] NoOp("SIP/pbx-00001657", "Sending Hangup to CRM") in new stack
       pbx.c: Executing [s@crm-hangup:2] NoOp("SIP/pbx-00001657", "HANGUP CAUSE: 16") in new stack
       pbx.c: Executing [s@crm-hangup:3] ExecIf("SIP/pbx-00001657", "0?Set(__CRM_VOICEMAIL=)") in new stack
       pbx.c: Executing [s@crm-hangup:4] NoOp("SIP/pbx-00001657", "MASTER CHANNEL: 1522154467.11679 = 1522154467.11679") in new stack
       pbx.c: Executing [s@crm-hangup:5] GotoIf("SIP/pbx-00001657", "0?return") in new stack
       pbx.c: Executing [s@crm-hangup:6] Set("SIP/pbx-00001657", "__CRM_HANGUP=1") in new stack
       pbx.c: Executing [s@crm-hangup:7] AGI("SIP/pbx-00001657", "sangomacrm.agi") in new stack
       res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/sangomacrm.agi
       res_agi.c: <Local/1026@from-queue-00000af7;2>AGI Script attendedtransfer-rec-restart.php completed, returning 0
       pbx.c: Executing [s@macro-hangupcall:6] Hangup("Local/1026@from-queue-00000af7;2", "") in new stack
       app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on 'Local/1026@from-queue-00000af7;2' in macro 'hangupcall'
       pbx.c: Spawn extension (from-queue-exten-only, h, 1) exited non-zero on 'Local/1026@from-queue-00000af7;2'
       res_agi.c: <Local/1024@from-queue-00000af6;2>AGI Script attendedtransfer-rec-restart.php completed, returning 0
       pbx.c: Executing [s@macro-hangupcall:6] Hangup("Local/1024@from-queue-00000af6;2", "") in new stack
       app_macro.c: Spawn extension (macro-hangupcall, s, 6) exited non-zero on 'Local/1024@from-queue-00000af6;2' in macro 'hangupcall'
       pbx.c: Spawn extension (from-queue-exten-only, h, 1) exited non-zero on 'Local/1024@from-queue-00000af6;2'
       res_agi.c: <SIP/pbx-00001657>AGI Script sangomacrm.agi completed, returning 0
       pbx.c: Executing [s@crm-hangup:8] Return("SIP/pbx-00001657", "") in new stack
       app_stack.c: Spawn extension (ext-queues, h, 1) exited non-zero on 'SIP/pbx-00001657'
       app_stack.c: SIP/pbx-00001657 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=
      

       

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              • Assignee:
                GameGamer43 Bryan Walters
                Reporter:
                ppoudrier Pascal
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                • Created:
                  Updated:
                  Resolved:

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