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  1. FreePBX
  2. FREEPBX-16905

Call recording of inbound route, to ring group, not honoring extension recording setting

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    Details

    • Type: New Feature
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Ring Groups
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      13
    • Distro Version:
      14
    • Distro:
      FreePBX Distro

      Description

      Ring group recording not working how I would logically think it should according to documentation or logic. Here is a scenario: Inbound route recording set to YES. Goes to ring group set to don't care. Ring group has x101 whose recording options in advanced settings set to default/don't care. Ring group has extension 102 whose recording options in advanced settings are set to NEVER for all 4 options. Every call to this ring group is recorded, seemingly ignoring x102's recording options that are set to NEVER. I would think logic would have inbound route set to YES, ring group set to DON'T CARE, then if x101 picks up, recording would be YES, but if x102 picks up, since it has settings on NEVER, then the call should not record. NEVER on the extension should override the inbound route setting of YES.

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          1. RingGroup1.png
            RingGroup1.png
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          2. RingGroup2.png
            RingGroup2.png
            36 kB
          3. RingGroup3.png
            RingGroup3.png
            30 kB

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                • Assignee:
                  Unassigned
                  Reporter:
                  pcarrero Paul Carrero
                • Votes:
                  1 Vote for this issue
                  Watchers:
                  7 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Feedback Requested:

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