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Type:
Improvement
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Status: Closed
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Priority:
Minor
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Resolution: Fixed
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Affects Version/s: None
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Fix Version/s: 14
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Component/s: VQ Plus (Commercial)
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Labels:None
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Distro:FreePBX Distro
we are based in Eastern Canada, having customers calling from all Americas.
if a customer calls from Hawaii and request a call back few minutes before the end of the day, the call back will be queued for the next day. This is great if the customer is close to our time zone, but the Hawaiian customer will be called during his sleep really early in his morning...
How could we prevent such a situation?
Thank you