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  1. FreePBX
  2. FREEPBX-16612

Call Recording Report (Commercial):: Duration time appears as 00:00:00 for all calls

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    Details

    • Bug Tracker:
      Customer Issue
    • ToDo:
    • Distro Version:
      10.13.66-16
    • Distro:
      FreePBX Distro

      Description

      Hello Team,

      As shown in the attached pictures the Duration Column for all calls appear as 00:00:00 although looking at the CDR recorded calls have the call-duration displayed correctly.

      Call recording module is at version 13.0.24.6 Stable

      All modules are up to date.

        Gliffy Diagrams

          Attachments

          1. call-recording-report.PNG
            call-recording-report.PNG
            253 kB
          2. call-recording-report-0.PNG
            call-recording-report-0.PNG
            273 kB
          3. call-recording-report-2.PNG
            call-recording-report-2.PNG
            258 kB
          4. image.png
            image.png
            14 kB
          5. image-2018-02-09-12-20-39-000.png
            image-2018-02-09-12-20-39-000.png
            26 kB

            Issue Links

            relates to

            Bug - A problem which impairs or prevents the functions of the product. FREEPBX-16917 Call recording duration incorrect in call recordings report module when using WAV/wav49 format

            • Minor - Minor loss of function, or other problem where easy workaround is present.
            • Closed

              Activity

                People

                • Assignee:
                  Unassigned
                  Reporter:
                  gbarajas Gerardo Barajas [X] (Inactive)
                • Votes:
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                  Watchers:
                  6 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved:
                    Feedback Requested:

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