I have a time group, used elsewhere.
My single outgoing route marked "permanent" and was working fine till yesterday. My users told me "no outgoing calls".
My outgoing route suddenly stoped working:
1. my outgoing route marked "permanent"
2. open Applications -> Time conditions
3. click Linked Item "Time Group"
4. GOT AN EMPTY TIMEGROUP IN USE BY MY OUTGOING ROUTE (see attached screenshot)
route actual behavior: permanent route setting are ignored like I would selected my 08:00-18:00 time group
that single time group used in time condition in INBOUND routing and working fine, it is 08:00-18:00 for incoming call routing
workaround: make new time group 00:00-23:59 and assign it to my OUTGOING ROUTE
P.S.: cannot select "Outbound routes" in Components when submitting this issue