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  1. FreePBX
  2. FREEPBX-12835

Allow VM Notify to call a number upon delivery failure

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    Details

    • Type: New Feature
    • Status: Closed
    • Priority: Minor
    • Resolution: Out of Date
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: VM Notify (Commercial)
    • Labels:
      None

      Description

      Currently the Voicemail Notify module calls the list of recipients in the following pattern (assuming a list of only 2 priorities):

      call priority 0 users once
      wait for 'priority delay' timeout
      call all priority 1 users once
      wait for 'retry delay'
      call all priority 0 users again
      wait for priority delay
      call all priority 1 users again

      repeat the pattern for "retry count" times:

      User has a request where they are able to call the "Big Boss" once at the very end if the delivery attempt fails. This could be achieved two ways:

      1. add an option to call a number on failure as is done for the send email on failure
      2. add a toggle that changes the calling pattern. Instead of current pattern, call all priority 0 retry times, then call priority 1 retry times.

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              • Assignee:
                Unassigned
                Reporter:
                lgaetz Lorne Gaetz
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                Dates

                • Created:
                  Updated:
                  Resolved:

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