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  1. FreePBX
  2. FREEPBX-12230

Add confirmation before transfer on unique match.

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    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Minor
    • Resolution: Out of Date
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Directory
    • Labels:
      None
    • ToDo:
    • Asterisk Version:
      16.0.0
    • Distro Version:
      14.0.11
    • Distro:
      FreePBX Distro

      Description

      When dialing by name when there is a unique match the call is transferred to that extension.

      Sometimes a caller may misspell a name and match the wrong extension. It would be nice to have an option in the directory settings to direct that a caller be prompted to confirm the correctness of the match before transferring. This would be similar to the behavior when there are multiple matches.

      For reference see forum questions http://community.freepbx.org/t/directory-with-confirmation/9000 and http://community.freepbx.org/t/directory-entry-confirmation/27448 .

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              • Assignee:
                Unassigned
                Reporter:
                Bismark Bismark
              • Votes:
                1 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

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