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Type:
Improvement
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Status: Closed
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Priority:
Minor
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Resolution: Out of Date
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Directory
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Labels:None
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ToDo:
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Asterisk Version:16.0.0
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Distro Version:14.0.11
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Distro:FreePBX Distro
When dialing by name when there is a unique match the call is transferred to that extension.
Sometimes a caller may misspell a name and match the wrong extension. It would be nice to have an option in the directory settings to direct that a caller be prompted to confirm the correctness of the match before transferring. This would be similar to the behavior when there are multiple matches.
For reference see forum questions http://community.freepbx.org/t/directory-with-confirmation/9000 and http://community.freepbx.org/t/directory-entry-confirmation/27448 .