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Type:
Bug
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Status: Closed
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Priority:
Minor
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Resolution: No Feedback
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Announcements, IVR, Sound Languages
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Labels:None
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Asterisk Version:13.7.2
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Distro Version:10.13.66-9
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Distro:FreePBX Distro
Admin > sound language > language pack > Download Japanese (ja) sound module
Admin > sound language > Global language > Select Japanese
Admin > System Recording > Make sound file and set (Upload Recording or Record Over Extension)
Application > Announcement > set sound file
or
Application > IVR > set sound file
And, use this announce or IVR within inbound call route
Asterisk can not find file pass and hangup.
asterisk Log say
file.c: File custom/su621 does not exist in any format
file.c: Unab4le to open custom/su621 (format (ulaw)): No such file or directory