Create a GUI to Configure Flexible Line Key Assignments on Polycom Phones

By default, on Polycom phones, all programmed line keys are populated starting at the top left of the screen, irrespective of how they are laid out in the attendant.resourceList entries, according to the following pattern:

• Lines
• BLF <attendant/> Parameters
• Presence LYNC Favorites (LYNC populates these alphabetically)
• Speed Dial ( used for Buddy watch )

There is a feature called Flexible Line Key Assignments available on Polycom SoundPoint IP 450, 550, 560, 650, 670 and VX300, VVX310, VVX400, VVX410, VVX500 and VVX600 which lets you override this automatic configuration.

Instructions for setting up Flexible Line Key Assignments can be found at http://community.polycom.com/t5/VoIP/FAQ-Can-I-change-re-assign-the-appearance-of-Line-BLF-Speed-Dial/td-p/8578. They can also be found in the Polycom UC Software Administrator Guide http://supportdocs.polycom.com/PolycomService/support/global/documents/support/setup_maintenance/products/voice/uc_ag_5_4_0.pdf beginning on the bottom of page 164.

I set this up Flexible Line Key Assignments for one of our Polycom VVX 410 phones by adding the following entries under the MAC-Features.cfg file in Basefile Edit:

<lineKey
lineKey.reassignment.enabled="1"
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.2.category="BLF"
lineKey.3.category="BLF"
lineKey.4.category="BLF"
lineKey.7.category="BLF"
lineKey.8.category="BLF"
lineKey.9.category="BLF"
lineKey.10.category="BLF"
lineKey.11.category="BLF"
lineKey.12.category="SpeedDial"
lineKey.12.index="1"
lineKey.13.category="BLF"
lineKey.14.category="BLF"
lineKey.15.category="BLF"
>
</lineKey>

This is doable, but it requires a separate template for each layout and cannot be modified by the end user. It would be nice to create a GUI for editing these settings, ideally one that can be customized by the end user in UCP under Device Management.