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  1. FreePBX
  2. FREEPBX-10949

Create a GUI Config Option to Disable Ringing on Page for Polycom Phones.

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    Details

    • Type: New Feature
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 13
    • Fix Version/s: None
    • Component/s: Endpoint (Commercial)
    • Labels:
      None
    • Asterisk Version:
      13.5.0
    • Distro Version:
      10.13.66
    • Distro:
      FreePBX Distro

      Description

      The default settings on Polycom phones ring once when they are paged befor auto pickup. This is confusing because people often reach for the phone thinking they have a call. It is also redundant because FreePBX plays a beep after pickup. The beep can be disabled, but that doesn't work well on systems with mixed hardware manufacturers.

      Alternatively, SIP-Interop.cfg can be modified to auto-answer without ringing on paging.

      In SIP 5.4.0 (Firmware 1.09) the following section needs to be modified.

      <se.rt.ringAutoAnswer
      se.rt.ringAutoAnswer.callWait="callWaiting"
      se.rt.ringAutoAnswer.micMute="0"
      se.rt.ringAutoAnswer.name="Ring Auto Answer"
      se.rt.ringAutoAnswer.ringer="ringer2"
      se.rt.ringAutoAnswer.timeout="2000"
      se.rt.ringAutoAnswer.type="ring-answer"
      >
      </se.rt.ringAutoAnswer>

      To change the behavior, delete st.rt.ringAutoAnswer.ringer and st.rt.ringAutoAnswer.timeout and change st.rt.ringAutoAnswer.type to "answer". The resulting config looks like this:

      <se.rt.ringAutoAnswer
      se.rt.ringAutoAnswer.type="answer"
      se.rt.ringAutoAnswer.callWait="callWaiting"
      se.rt.ringAutoAnswer.micMute="0"
      se.rt.ringAutoAnswer.name="Ring Auto Answer"
      >
      </se.rt.ringAutoAnswer>

      Having a simple GUI way of configuring this with one button would be helpful.

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              • Assignee:
                Unassigned
                Reporter:
                soren Soren Stoutner
              • Votes:
                1 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated: