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  1. FreePBX
  2. FREEPBX-4163

Queue module calls DEVSTATE instead of DEVICE_STATE on 1.6

    Details

    • Type: Bugs
    • Status: Closed (View Workflow)
    • Resolution: Fixed
    • Affects Version/s: 2.7
    • Fix Version/s: None
    • Component/s: Queues
    • Labels:
      None

      Description

      when i call my extension when it has the fax enabled, something fatal occurs! No call is placed on my phone and the pbx ask the caller something that i don't understand:

       
          -- Executing [110@publicdomain:1] NoOp("SIP/111-000000ce", "Receiving Fax for: Simo Home (110), From: "device" <111>") in new stack
          -- Executing [110@publicdomain:2] Set("SIP/111-000000ce", "FAX_RX_EMAIL=xxx@xxx.it") in new stack
          -- Executing [110@publicdomain:3] Goto("SIP/111-000000ce", "s,receivefax") in new stack
          -- Goto (publicdomain,s,3)
          -- Executing [s@publicdomain:3] Macro("SIP/111-000000ce", "user-callerid,") in new stack
          -- Executing [s@macro-user-callerid:1] Set("SIP/111-000000ce", "AMPUSER=111") in new stack
          -- Executing [s@macro-user-callerid:2] GotoIf("SIP/111-000000ce", "0?report") in new stack
          -- Executing [s@macro-user-callerid:3] ExecIf("SIP/111-000000ce", "1?Set(REALCALLERIDNUM=111)") in new stack
          -- Executing [s@macro-user-callerid:4] Set("SIP/111-000000ce", "AMPUSER=111") in new stack
          -- Executing [s@macro-user-callerid:5] Set("SIP/111-000000ce", "AMPUSERCIDNAME=Simo Home") in new stack
          -- Executing [s@macro-user-callerid:6] GotoIf("SIP/111-000000ce", "0?report") in new stack
          -- Executing [s@macro-user-callerid:7] Set("SIP/111-000000ce", "AMPUSERCID=111") in new stack
          -- Executing [s@macro-user-callerid:8] Set("SIP/111-000000ce", "CALLERID(all)="Simo Home" <111>") in new stack
          -- Executing [s@macro-user-callerid:9] ExecIf("SIP/111-000000ce", "0?Set(CHANNEL(language)=)") in new stack
          -- Executing [s@macro-user-callerid:10] GotoIf("SIP/111-000000ce", "0?continue") in new stack
          -- Executing [s@macro-user-callerid:11] Set("SIP/111-000000ce", "__TTL=64") in new stack
          -- Executing [s@macro-user-callerid:12] GotoIf("SIP/111-000000ce", "1?continue") in new stack
          -- Goto (macro-user-callerid,s,19)
          -- Executing [s@macro-user-callerid:19] NoOp("SIP/111-000000ce", "Using CallerID "Simo Home" <111>") in new stack
          -- Executing [s@publicdomain:4] Set("SIP/111-000000ce", "QUEUESTAT=LOGGEDOUT") in new stack
          -- Executing [s@publicdomain:5] DeadAGI("SIP/111-000000ce", "queue_devstate.agi,getqueues,111") in new stack
      [Mar 25 14:09:04] WARNING[16128]: res_agi.c:3311 deadagi_exec: DeadAGI has been deprecated, please use AGI in all cases!
          -- Launched AGI Script /var/lib/asterisk/agi-bin/queue_devstate.agi
        == Manager 'admin' logged on from 127.0.0.1
          -- queue_devstate.agi,getqueues,111: Queue 0 has noone logged in
          -- queue_devstate.agi,getqueues,111: Finished sorting
          -- queue_devstate.agi,getqueues,111: Getting Queue Status for user 111 in queue 
          -- queue_devstate.agi,getqueues,111: Agent 111 is LOGGEDOUT
          -- <SIP/111-000000ce>AGI Script queue_devstate.agi completed, returning 0
        == Manager 'admin' logged off from 127.0.0.1
          -- Executing [s@publicdomain:6] GotoIf("SIP/111-000000ce", "1?activate") in new stack
          -- Goto (publicdomain,s,15)
          -- Executing [s@publicdomain:15] NoOp("SIP/111-000000ce", "Agent Logged In") in new stack
          -- Executing [s@publicdomain:16] Set("SIP/111-000000ce", "STATE=INUSE") in new stack
          -- Executing [s@publicdomain:17] Macro("SIP/111-000000ce", "toggle-add-agent,") in new stack
          -- Executing [s@macro-toggle-add-agent:1] Wait("SIP/111-000000ce", "1") in new stack
          -- Executing [s@macro-toggle-add-agent:2] Macro("SIP/111-000000ce", "user-callerid,SKIPTTL,") in new stack
          -- Executing [s@macro-user-callerid:1] Set("SIP/111-000000ce", "AMPUSER=111") in new stack
          -- Executing [s@macro-user-callerid:2] GotoIf("SIP/111-000000ce", "0?report") in new stack
          -- Executing [s@macro-user-callerid:3] ExecIf("SIP/111-000000ce", "0?Set(REALCALLERIDNUM=111)") in new stack
          -- Executing [s@macro-user-callerid:4] Set("SIP/111-000000ce", "AMPUSER=111") in new stack
          -- Executing [s@macro-user-callerid:5] Set("SIP/111-000000ce", "AMPUSERCIDNAME=Simo Home") in new stack
          -- Executing [s@macro-user-callerid:6] GotoIf("SIP/111-000000ce", "0?report") in new stack
          -- Executing [s@macro-user-callerid:7] Set("SIP/111-000000ce", "AMPUSERCID=111") in new stack
          -- Executing [s@macro-user-callerid:8] Set("SIP/111-000000ce", "CALLERID(all)="Simo Home" <111>") in new stack
          -- Executing [s@macro-user-callerid:9] ExecIf("SIP/111-000000ce", "0?Set(CHANNEL(language)=)") in new stack
          -- Executing [s@macro-user-callerid:10] GotoIf("SIP/111-000000ce", "1?continue") in new stack
          -- Goto (macro-user-callerid,s,19)
          -- Executing [s@macro-user-callerid:19] NoOp("SIP/111-000000ce", "Using CallerID "Simo Home" <111>") in new stack
          -- Executing [s@macro-toggle-add-agent:3] Set("SIP/111-000000ce", "CALLBACKNUM=111") in new stack
          -- Executing [s@macro-toggle-add-agent:4] GotoIf("SIP/111-000000ce", "0?invalid") in new stack
          -- Executing [s@macro-toggle-add-agent:5] AddQueueMember("SIP/111-000000ce", ",Local/111@from-queue/n,") in new stack
      [Mar 25 14:09:06] WARNING[16128]: app_queue.c:4943 aqm_exec: Unable to add interface to queue '': No such queue
          -- Executing [s@macro-toggle-add-agent:6] UserEvent("SIP/111-000000ce", "AgentLogin,Agent: 111") in new stack
          -- Executing [s@macro-toggle-add-agent:7] MacroExit("SIP/111-000000ce", "") in new stack
          -- Executing [s@publicdomain:18] Gosub("SIP/111-000000ce", "sstate,1") in new stack
          -- Executing [sstate@publicdomain:1] Set("SIP/111-000000ce", "DEVICES=111") in new stack
          -- Executing [sstate@publicdomain:2] GotoIf("SIP/111-000000ce", "0?return") in new stack
          -- Executing [sstate@publicdomain:3] Set("SIP/111-000000ce", "LOOPCNT=1") in new stack
          -- Executing [sstate@publicdomain:4] Set("SIP/111-000000ce", "ITER=1") in new stack
          -- Executing [sstate@publicdomain:5] Set("SIP/111-000000ce", "DEVSTATE(Custom:QUEUE111*)=INUSE") in new stack
      [Mar 25 14:09:06] ERROR[16128]: pbx.c:3386 ast_func_write: Function DEVSTATE not registered
          -- Executing [sstate@publicdomain:6] Set("SIP/111-000000ce", "ITER=2") in new stack
          -- Executing [sstate@publicdomain:7] GotoIf("SIP/111-000000ce", "0?begin") in new stack
          -- Executing [sstate@publicdomain:8] Return("SIP/111-000000ce", "") in new stack
          -- Executing [s@publicdomain:19] Playback("SIP/111-000000ce", "agent-loginok") in new stack
          -- <SIP/111-000000ce> Playing 'agent-loginok.gsm' (language 'en')
      [Mar 25 14:09:06] NOTICE[16128]: channel.c:3003 __ast_read: Dropping incompatible voice frame on SIP/111-000000ce of format g729 since our native format has changed to 0x4 (ulaw)
          -- Executing [s@publicdomain:20] SayDigits("SIP/111-000000ce", "111") in new stack
          -- <SIP/111-000000ce> Playing 'digits/1.gsm' (language 'en')
          -- <SIP/111-000000ce> Playing 'digits/1.gsm' (language 'en')
          -- <SIP/111-000000ce> Playing 'digits/1.gsm' (language 'en')
          -- Executing [s@publicdomain:21] Macro("SIP/111-000000ce", "hangupcall,") in new stack
          -- Executing [s@macro-hangupcall:1] GotoIf("SIP/111-000000ce", "1?skiprg") in new stack
          -- Goto (macro-hangupcall,s,4)
          -- Executing [s@macro-hangupcall:4] GotoIf("SIP/111-000000ce", "1?skipblkvm") in new stack
          -- Goto (macro-hangupcall,s,7)
          -- Executing [s@macro-hangupcall:7] GotoIf("SIP/111-000000ce", "1?theend") in new stack
          -- Goto (macro-hangupcall,s,9)
          -- Executing [s@macro-hangupcall:9] Hangup("SIP/111-000000ce", "") in new stack
        == Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/111-000000ce' in macro 'hangupcall'
        == Spawn extension (publicdomain, s, 21) exited non-zero on 'SIP/111-000000ce'
          -- Executing [h@publicdomain:1] Macro("SIP/111-000000ce", "hangupcall,") in new stack
          -- Executing [s@macro-hangupcall:1] GotoIf("SIP/111-000000ce", "1?skiprg") in new stack
          -- Goto (macro-hangupcall,s,4)
          -- Executing [s@macro-hangupcall:4] GotoIf("SIP/111-000000ce", "1?skipblkvm") in new stack
          -- Goto (macro-hangupcall,s,7)
          -- Executing [s@macro-hangupcall:7] GotoIf("SIP/111-000000ce", "1?theend") in new stack
          -- Goto (macro-hangupcall,s,9)
          -- Executing [s@macro-hangupcall:9] Hangup("SIP/111-000000ce", "") in new stack
        == Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/111-000000ce' in macro 'hangupcall'
        == Spawn extension (publicdomain, h, 1) exited non-zero on 'SIP/111-000000ce'
       

      if i disable fax to email on extension 110 it works ok (my phone rings!)

      PS: the right function name is DEVSTATE in Asterisk 1.4 and DEVICE_STATE in Asterisk 1.6

        Activity

        Hide
        p_lindheimer Philippe Lindheimer added a comment -

        kopspa,

        you have me completely confused. What is that trace suppose to be? It looks like you've got some custom dialplan (publicdomain
        - not ours) and it doesn't look liek it has anything to do with calling an extension??? Did you paste the wrong thing?

        on a separate note, if you are getting the wrong DEVSTATE vs. DEVICE_STATE please file a separate bug, indicate what version of Asterisk you are running, and provide a snapshot of what feature you are dialing that has the wrong function call. The code is suppose to adjust for this but it's possible that something got missed somewhere.

        Show
        p_lindheimer Philippe Lindheimer added a comment - kopspa, you have me completely confused. What is that trace suppose to be? It looks like you've got some custom dialplan (publicdomain - not ours) and it doesn't look liek it has anything to do with calling an extension??? Did you paste the wrong thing? on a separate note, if you are getting the wrong DEVSTATE vs. DEVICE_STATE please file a separate bug, indicate what version of Asterisk you are running, and provide a snapshot of what feature you are dialing that has the wrong function call. The code is suppose to adjust for this but it's possible that something got missed somewhere.
        Hide
        p_lindheimer Philippe Lindheimer added a comment -

        Since I can't make any sense out of what is being reported here besides the last comment, I'll change the description to reflect that and you can open a new bug and better describe what ever issue you are having wrt to calling extensions.

        Show
        p_lindheimer Philippe Lindheimer added a comment - Since I can't make any sense out of what is being reported here besides the last comment, I'll change the description to reflect that and you can open a new bug and better describe what ever issue you are having wrt to calling extensions.
        Hide
        p_lindheimer Philippe Lindheimer added a comment -

        (In http://www.freepbx.org/trac/changeset/9395) fixes FREEPBX-4163 use DEVICE_STATE for 1.6+

        Show
        p_lindheimer Philippe Lindheimer added a comment - (In http://www.freepbx.org/trac/changeset/9395 ) fixes FREEPBX-4163 use DEVICE_STATE for 1.6+
        Hide
        p_lindheimer Philippe Lindheimer added a comment -

        (In http://www.freepbx.org/trac/changeset/9396) Merged revisions 9389-9395 via svnmerge from
        http://svn.freepbx.org/modules/branches/2.7

        ........

        (http://www.freepbx.org/trac/changeset/9395) | p_lindheimer | 2010-03-25 21:12:14 -0700 (Thu, 25 Mar 2010) | 1 line

        fixes FREEPBX-4163 use DEVICE_STATE for 1.6+

        ........

        Show
        p_lindheimer Philippe Lindheimer added a comment - (In http://www.freepbx.org/trac/changeset/9396 ) Merged revisions 9389-9395 via svnmerge from http://svn.freepbx.org/modules/branches/2.7 ........ ( http://www.freepbx.org/trac/changeset/9395 ) | p_lindheimer | 2010-03-25 21:12:14 -0700 (Thu, 25 Mar 2010) | 1 line fixes FREEPBX-4163 use DEVICE_STATE for 1.6+ ........
        Hide
        kopspa kopspa added a comment -

        sorry, you see publicdomain because i have the custom context module enabled because i need to set permissions on outbound routes

        however, i have enabled all to 'allow' on my custom context except "ALL OUTBOUND ROUTES" and "ENTIRE Basic Dialplan" (from-internal-additional) so, maybe that it is a my misconfiguration problem

        Show
        kopspa kopspa added a comment - sorry, you see publicdomain because i have the custom context module enabled because i need to set permissions on outbound routes however, i have enabled all to 'allow' on my custom context except "ALL OUTBOUND ROUTES" and "ENTIRE Basic Dialplan" (from-internal-additional) so, maybe that it is a my misconfiguration problem
        Hide
        p_lindheimer Philippe Lindheimer added a comment -

        well what ever the case, if you are having problems at this point open another ticket since I used this one for your DEVSTATE report and that has been fixed.

        Show
        p_lindheimer Philippe Lindheimer added a comment - well what ever the case, if you are having problems at this point open another ticket since I used this one for your DEVSTATE report and that has been fixed.

          People

          • Assignee:
            Unassigned
            Reporter:
            kopspa kopspa
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            Dates

            • Created:
              Updated:
              Resolved:

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